1. Who We Are
Compliance Generals LLC operates seniorbenefitaccess.org (the "Site") under the brand name Senior Benefit Access. We are an independent Medicare marketing company. We connect consumers with licensed, independent insurance agents and carriers offering Medicare Advantage (Part C), Medicare Supplement, and Medicare Part D plans. We are not a government agency, insurer, or plan provider.
Contact: contact@seniorbenefitaccess.org
2. Information We Collect
Information You Provide
- Name, email address, phone number, and ZIP code
- Age range or date of birth
- Medicare enrollment status
- Any other information you voluntarily provide
Information Collected Automatically
- IP address, browser type, device type, operating system
- Pages visited, time on site, referring URL
- Cookies and tracking pixels (see Section 6)
- Call tracking data via third-party analytics providers
3. How We Use Your Information
- To connect you with licensed insurance agents for Medicare plan inquiries
- To contact you by phone, email, or SMS regarding Medicare insurance products
- To improve our website and marketing effectiveness
- To comply with legal obligations
- To share with third-party agents, carriers, and partners as described below
4. Sharing Your Information
We may share your personal information with:
- Licensed insurance agents and agencies who may contact you about Medicare plan options
- Insurance carriers whose products may match your profile
- Marketing and lead-distribution partners for presenting Medicare insurance offers
- Service providers (analytics, call tracking, CRM, email) who help us operate the Site
- Legal and regulatory bodies if required by law
We do not sell your information to unrelated third parties for non-insurance purposes. Once your information is shared with a licensed agent or carrier, their own privacy policies govern that data.
5. Consent to Contact / TCPA Notice
By submitting your information through this Site, you expressly consent to receive calls, pre-recorded messages, and/or SMS/text messages from Compliance Generals LLC (d/b/a Senior Benefit Access) and/or licensed insurance agents at the number you provide, including by means of an automatic telephone dialing system (ATDS), for the purpose of marketing Medicare and related insurance products.
Consent is not required as a condition of purchasing any goods or services. You may revoke consent at any time by contacting us at contact@seniorbenefitaccess.org or by replying STOP to any text message.
6. Cookies & Tracking
We use cookies and similar technologies to operate the Site, track campaigns, and measure performance. This may include Google Analytics, Google Tag Manager, Meta/Facebook Pixel, call-tracking scripts, and session cookies. You can control cookies through your browser settings.
7. California Residents — CCPA Rights
California residents have the right to know what personal information we collect, request deletion, opt out of the "sale" of personal information, and receive non-discriminatory treatment. To exercise these rights, visit our Do Not Sell My Personal Information page or email contact@seniorbenefitaccess.org.
8. Children's Privacy
This Site is intended for adults age 64 and older. We do not knowingly collect personal information from anyone under 18.
9. Data Security
We use commercially reasonable measures to protect your information. No method of internet transmission is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the updated date. Continued use of the Site constitutes acceptance.
11. Contact Us
Compliance Generals LLC (d/b/a Senior Benefit Access) — seniorbenefitaccess.org
Email: contact@seniorbenefitaccess.org